Kitchen Appliances: Cookers Bush Dual Fuel Range Cooker - Black

If you are out of guarantee and you do not have an extended warranty (breakdown care plan etc), we can still offer you a repair service.

Repair and Care will provide a prompt repair for white goods items that are under eight years old, please click here for more information and book your repair today.

This is perfectly normal, water can come out of many foods that are cooked.

The oven door can be removed for cleaning purposes. Please view the below video which demonstrates how to remove and refit the door.

If you are getting uneven cooking results, check the following:

• Check that the door is closing fully. If not, check to see if the hinge needs to be realigned to the unit.
• Check and clean the door seal to remove any dirt or debris that could be creating a gap.
• Check that the control knob has been turned to the correct temperature and function for the food being cooked.
• Ensure all food is placed centrally upon a shelf and not at the back of the oven. We recommend positioning in the middle shelf if cooking on one tray to get heat from all angles.
• Ensure the door is not opened too much during cooking. Frequently opening the oven door can will lower the internal cooker temperature, which can result in food being unevenly cooked.

 If the door isn’t closing, try the following:

• Check the latch to ensure it is secure.
• Check that the screws are tight.
• Check nothing is obstructing the door.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Hobs
• Door
• Latch area
• Any affected areas you can see 

If the hobs aren’t lighting, please check the following:

• Ensure all of the hobs are clean and clean underneath the plate as well.
• Check there is no food deposits that could stop the gas flow from coming through.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Hobs
• Door
• Latch area
• Any affected areas you can see

If food is taking too long to cook, check the following:

• Check that the door is closing fully. If not, check to see if the hinge needs to be realigned to the unit.
• Check and clean the door seal to remove any dirt or debris that could be creating a gap.
• Check that the control knob has been turned to the correct temperature and function for the food being cooked. You may need to increase the temperature if the food is not hot enough.
• Ensure all food is placed centrally upon a shelf and not at the back of the oven. We recommend positioning in the middle shelf if cooking on one tray to get heat from all angles.
• Ensure the door is not opened too much during cooking. Frequently opening the oven door can will lower the internal cooker temperature, which can result in food being unevenly cooked.