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Bush Classic Retro Turntable - Red

Welcome to the support page for your product. If you have a question to ask, need some advice or are having any issues, then please contact us using one of the options within this page. Please also scroll down this page to see further support information.

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Bush Technical Support

UK
Opening hours
Mon - Fri
08:00 to 19:00
Sat
08:00 to 19:00
Sun
10:00 to 16:00

Frequently asked questions

You can register for your free Bush guarantee in a few simple steps by clicking here or watch the video below which will walk you through all the methods to register along with the benefits of doing so.


  1. Remove all packaging from the unit. 
  2. Ensure that the security latch is closed so that the tone arm is not free to move. 
  3. Ensure unit is on a solid level surface, away from sources of heat,sunlight, etc. 
  4. Plug the jack plug from the power adaptor into the DC IN socket on the back of the turntable case then plug the power adaptor into a three pin mains socket and switch the socket on. 
  5. Remove the protective stylus guard from the tone arm cartridge by gently pulling it forwards. 
  6. Carefully place a record/disc on the platter/turntable. 
  7. Turn the Power On/Off and volume control to on - turn clockwise. 
  8. Select the correct speed for the disc you want to play. 
  9. Release the security clip. 
  10. Lift the tone arm and place the stylus at the start of the record. 
  11. Turn the volume control knob clockwise to increase the volume or anti clockwise to reduce the volume.

When the auto stop switch is in the onÂ’ position the turntable will automatically stop spinning at the end of most records. When the auto stop switch is in the off position the turntable will keep turning until the tone arm is lifted and returned to the rest position.

  • If the turntable stops spinning before a long playing record is finished play switch off the auto stop when playing LPs in the future. 
  • Do not place unit on top of or near loudspeakers as acoustic feedback can occur. 
  • Do not play badly worn or chipped records. 
  • Ensure Stylus is clean and free of fluff and dust. 
  • Clean the unit with a soft, damp lint free cloth, never use chemicals or harsh abrasives. 
  • Use a good quality record cleaner for optimum results. 
  • Always secure the tone arm with the security clip before moving the unit.
  1. Remove all packaging from the unit.  
  2. Ensure that the security latch is closed so that the tone arm is not free to move.  
  3. Ensure unit is on a solid level surface, away from sources of heat, sunlight, etc.  
  4. Plug the jack plug from the power adaptor into the DC IN socket on the back of the
    turntable case then plug the power adaptor into a three pin mains socket and switch the socket on.  
  5. Remove the protective stylus guard from the tone arm cartridge by gently pulling
    it forwards.  
  6. Carefully place a record/disc on the platter/turntable.  
  7. Turn the Power On/Off and Volume Control to on – turn clockwise.  
  8. Select the correct speed for the disc you want to play.  
  9. Release the security clip.  
  10. Lift the tone arm and place the stylus at the start of the record.  
  11. Turn the volume control knob clockwise to increase the volume or anti clockwise to reduce the volume. 

When the auto stop switch is in the ‘on’ position the turntable with automatically stop spinning at the end of most records. When the auto stop switch is in the ‘off’ position the turntable will keep turning until the tone arm is lifted and returned to the rest position. 

You can use the AUX IN 2 Phono to 3.5mm jack AUX IN lead supplied to connect other audio sources such as a smartphone or tablet to the AUX IN sockets on the back of the unit. 

Switch on the turntable and play the audio from the device. Adjust the volume on the device and turntable to get the best results. 

  1. Place a screwdriver between the top of the red stylus shell and the black holder and push downwards. 
  2. Remove the shell by pulling it forwards and pushing downwards.
  1. Hold the tip of the red stylus shell and insert it by pushing in. 
  2. Push the stylus shell upwards until is locks into position.

If there is no power, try the following: 

  • Ensure the power is turned on. 
  • Ensure the power cable is plugged into a mains socket, not an extension lead. 
  • Try an alternative mains plug socket. 

If you still require support, please contact the support team using the details on this page. 

If there is no sound when connecting to a home stereo system, try the following: 

  • Increase the volume. 
  • Check the connections are secure in both the turntable and the home stereo system. 
  • Ensure the correct input mode has been selected on your stereo system.

If you still require support, please contact the support team using the details on this page. 

If there is no sound when connecting to a home stereo system, try the following: 

  • Re-boot the computer and try again.

If the start or stop position is not accurate, we would recommend re-aligning the stylus.

If the stylus is skating across the record, check that the counterweight is installed correctly on the unit. 

If the record is playing too fast or too slow it would indicate the pitch adjustment needs fine tuning. To rectify this, increase or decrease the pitch adjust control. 

Some common questions about this product
Manuals and documentation
Need to return your product?

This product is guaranteed for at least twelve months from the date of original purchase. Any defect that arises due to faulty materials or workmanship will be repaired free of charge (or if applicable the product will be replaced or the purchase price refunded) where possible during this period by the dealer from who you purchased the unit.

The guarantee is subject to the following provisions:

  • The guarantee does not cover accidental damage, misuse, cabinet parts, knobs or consumable items.
  • The product must be correctly installed and operated in accordance with the instructions contained in the manual.
  • It must be used solely for domestic purposes. The guarantee will be rendered invalid if the product is re-sold or has been damaged by inexpert repair.
  • Specifications are subject to change without notice.
  • Bush disclaim any liability for loss or damage arising from the breakdown of the product.
  • This guarantee is in addition to and does not diminish your statutory or legal rights.