Audio: Audio equipment Bush Boombox With Cassette
Welcome to the support page for your product. If you have a question to ask, need some advice or are having any issues, then please contact us using one of the options within this page. Please also scroll down this page to see further support information.
Bush Technical Support
- UK
- 0345 6040105
Opening hours
- Mon - Fri
- 08:00 to 19:00
- Sat
- 08:00 to 19:00
- Sun
- 10:00 to 16:00
Yes, the Boombox will switch off approximately 20 minutes of no use and go to Standby mode.
You can register for your free Bush guarantee in a few simple steps by clicking here or watch the video below which will walk you through all the methods to register along with the benefits of doing so.
If CD discs are not playing, try the following:
- Check that the Boombox in in CD mode.
- Try a power reset. Unplug the device from any power, hold down the On/Off button for 15 seconds, plug back in, and try again.
- Check the disc tray for any packaging or debris that may be covering the disc sensor.
- Try different CDs to check it is not an issue with a specific disc.
- Use an original audio CD and not a copy as sometimes copied CDs may not play due to formatting.
If the issue remains, please get in touch with the support team using the details on this page.
If discs are skipping, try the following:
- Try a power reset. Unplug the device from any power, hold down the On/Off button for 15 seconds, plug back in, and try again.
- Check the disc tray for any packaging or debris that may be covering the disc sensor.
- Try different CDs to check it is not an issue with a specific disc.
- Use an original audio CD and not a copy as sometimes copied CDs may not play due to formatting.
- Check any discs for marks/scratches that could be causing it to skip.
If the issue remains, please get in touch with the support team using the details on this page.
If the radio reception is poor, try the following:
- Try a power reset. Unplug the device from any power, hold down the On/Off button for 15 seconds, plug back in, and try again.
- Extend the aerial/antenna if your unit has one.
- Adjust the tuning wheel/dial slowly to navigate through the stations to find the best signal.
- Move away from other electrical appliances that could disturb the signal.
- Move the Boombox to another location, preferably an open location need windows/doors.
If the issue remains, please get in touch with the support team using the details on this page.
If the Boombox isn’t turning on, check the following:
- Try a power reset. Unplug the device from any power, hold down the On/Off button for 15 seconds, plug back in, and try again.
- Try an alternative mains plug socket.
- Change the fuse in the plug.
- Quick press the On/Off or Standby button to ensure the unit is not in Standby.
If the issue remains, please get in touch with the support team using the details on this page.
If the sound quality is distorted, check the following:
- If you are listening to radio through the Boombox, it could be signal related so try retuning and try another station.
- Try a power reset. Unplug the device from any power, hold down the On/Off button for 15 seconds, plug back in, and try again.
- Try an alternative disc to ensure it is not an issue with the disc.
- Move away from other electrical appliances that could disturb the signal.
If the issue remains, please get in touch with the support team using the details on this page.
This product is guaranteed for at least twelve months from the date of original purchase. Any defect that arises due to faulty materials or workmanship will be repaired free of charge (or if applicable the product will be replaced or the purchase price refunded) where possible during this period by the dealer from who you purchased the unit.
The guarantee is subject to the following provisions:
- The guarantee does not cover accidental damage, misuse, cabinet parts, knobs or consumable items.
- The product must be correctly installed and operated in accordance with the instructions contained in the manual.
- It must be used solely for domestic purposes. The guarantee will be rendered invalid if the product is re-sold or has been damaged by inexpert repair.
- Specifications are subject to change without notice.
- Bush disclaim any liability for loss or damage arising from the breakdown of the product.
- This guarantee is in addition to and does not diminish your statutory or legal rights.
