Floorcare, Irons & Seasonal Electricals: Heating Bush 2kw Oil Filled Radiator
Welcome to the support page for your product. If you have a question to ask, need some advice or are having any issues, then please contact us using one of the options within this page. Please also scroll down this page to see further support information.
Bush Technical Support
- UK
- 0345 6040105
Opening hours
- Mon - Fri
- 08:00 to 19:00
- Sat
- 08:00 to 19:00
- Sun
- 10:00 to 16:00
You can register for your free Bush guarantee in a few simple steps by clicking here or watch the video below which will walk you through all the methods to register along with the benefits of doing so.
- The oil filled radiator may have reached the set temperature and turned off automatically.
- Ensure the oil filled radiator is not overheating, this can trigger the safety shut-off.
- If your oil filled radiator has a timer function, check if the timer function is enabled.
- Ensure the power cord is plugged into the mains and turned on.
- Check that the power switch or thermostat is set correctly.
- Check that there’s not a tripped circuit breaker or blown fuse in the plug.
- Some oil filled radiators have a safety feature that requires the unit to be upright to operate.
- This noise is normal and is caused by the expansion and contraction of metal as it heats and cools.
- Ensure the oil filled radiator is positioned in an open space, away from walls or furniture.
- Remove any dust or debris from the fins and vents, as this can cause uneven heat distribution.
- Check the temperature setting and make sure it’s not too low (below the temperature of the room).
- Allow the oil filled radiator time to heat up (typically 20-30 minutes).
- Check the power setting, as using the highest setting for prolonged period of time will consume more electricity.
- Use a programmable timer to regulate usage.
This product is guaranteed for at least twelve months from the date of original purchase. Any defect that arises due to faulty materials or workmanship will be repaired free of charge (or if applicable the product will be replaced or the purchase price refunded) where possible during this period by the dealer from who you purchased the unit.
The guarantee is subject to the following provisions:
- The guarantee does not cover accidental damage, misuse, cabinet parts, knobs or consumable items.
- The product must be correctly installed and operated in accordance with the instructions contained in the manual.
- It must be used solely for domestic purposes. The guarantee will be rendered invalid if the product is re-sold or has been damaged by inexpert repair.
- Specifications are subject to change without notice.
- Bush disclaim any liability for loss or damage arising from the breakdown of the product.
- This guarantee is in addition to and does not diminish your statutory or legal rights.
