Portable DVD Players: Blu Ray/DVDs Bush 7inch In Car Dual Screen Portable
Welcome to the support page for your product. If you have a question to ask, need some advice or are having any issues, then please contact us using one of the options within this page. Please also scroll down this page to see further support information.
Bush Technical Support
- UK
- 0345 6040105
Opening hours
- Mon - Fri
- 08:00 to 19:00
- Sat
- 08:00 to 19:00
- Sun
- 10:00 to 16:00
You can register for your free Bush guarantee in a few simple steps by clicking here or watch the video below which will walk you through all the methods to register along with the benefits of doing so.
Some discs are programmed so that these functions do not work in certain sections e.g. during warnings or during display of legal information. Single chapter discs do not permit the use of skip function.
If there is no sound, check the following:
- Check that the mute button has not been pressed.
- Turn the volume up in case it has been turned down.
- Check that earphones are fully inserted and try alternate earphones if necessary.
- Try an alternative disc to check for issues with the DVD itself.
If the image is not full screen, check the following:
- Check the aspect ratio in the DVD player menu and adjust where applicable.
- Ensure you are watching a DVD which does display full screen. When viewing older media, the content may not be full screen so will not fill the whole image.
If the picture is distorted, check the following:
- Inspect the disc for any damage.
- Try an alternative disc.
- Consider the environment; if you are on a bumpy road in the car during use then it may jolt the disc, distorting the picture.
If the DVD is not playing, check the following:
- Ensure the DVD player is fully charged and switched on.
- Check that the disc has been inserted the correct way.
- Remove any packaging that may be blocking the disc reading sensor.
- Check that the region code and disc type is compatible with your DVD player.
- Check that parental settings have not been changed on your DVD player.
- Inspect the disc for any damage.
- Try an alternative disc to check for issues with the DVD itself.
If the remote doesn't work, check the following:
- Try alternative batteries in the remote.
- Ensure there are no obstacles blocking the sensor of DVD player.
- Use the remote closer to the DVD player as you may be positioned too far away.
- Try the below IR test to check if the remote is producing a signal. If it isn’t then you may need to replace the remote.
If there is no power, check the following:
- Ensure the DVD player has received a full charge.
- Try an alternative mains socket and ensure the battery indicators are showing a full charge before use.
- Try an alternative charging cable if possible.
How to change your plugs fuse
This product is guaranteed for at least twelve months from the date of original purchase. Any defect that arises due to faulty materials or workmanship will be repaired free of charge (or if applicable the product will be replaced or the purchase price refunded) where possible during this period by the dealer from who you purchased the unit.
The guarantee is subject to the following provisions:
- The guarantee does not cover accidental damage, misuse, cabinet parts, knobs or consumable items.
- The product must be correctly installed and operated in accordance with the instructions contained in the manual.
- It must be used solely for domestic purposes. The guarantee will be rendered invalid if the product is re-sold or has been damaged by inexpert repair.
- Specifications are subject to change without notice.
- Bush disclaim any liability for loss or damage arising from the breakdown of the product.
- This guarantee is in addition to and does not diminish your statutory or legal rights.
