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Bush Si

Welcome to the support page for your product. If you have a question to ask, need some advice or are having any issues, then please contact us using one of the options within this page. Please also scroll down this page to see further support information.

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Bush Service Line

UK
Opening hours
Mon - Fri
09:00 to 18:00
Sat
09:00 to 18:00
Sun
10:00 to 16:00

Frequently asked questions

You can register for your free Bush guarantee in a few simple steps by clicking here or watch the video below which will walk you through all the methods to register along with the benefits of doing so.


This would indicate the door is not shut properly. 

  • Check that there is nothing preventing the door being closed, then firmly re-close the door so that you hear a click.  

If the problem persists, turn off the machine, unplug it from the mains, then call technical support. 

This is indicating that your machine is not filling with water properly. The pressure of your water supply may be low, or the water supply may be blocked.  

  • Check the water pressure by running a tap. 
  • Ensure the water supply tap is turned on. 
  • Check that the water inlet hose is not kinked. 
  • Remove the water inlet hose and clean the inlet filter. (Check the instruction manual for this procedure). 
  • Remove and check the water filter for any blockages. (Check the instruction manual for this procedure). 

If the problem persists, turn off the machine, unplug it from the mains, then call technical support. 

This is indicating that water is not draining from your machine. 

  • Turn off the machine and unplug from the mains. 
  • Remove and clean the pump filter. (Check the instruction manual for this procedure). 
  • Check the drain hose for kinks or blockages. (Check the instruction manual for this procedure). 

If the problem persists, turn off the machine, unplug it from the mains, then call technical support. 

This indicates there is an excessive amount of water in your machine. 

  • Your machine will discharge water automatically. When this occurs, switch off the machine and unplug it.  
  • Turn off the water supply. 
  • Call technical support. 
Your video guides

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Need to return your product?

This product is guaranteed for at least twelve months from the date of original purchase. Any defect that arises due to faulty materials or workmanship will be repaired free of charge (or if applicable the product will be replaced or the purchase price refunded) where possible during this period by the dealer from who you purchased the unit.

The guarantee is subject to the following provisions:

  • The guarantee does not cover accidental damage, misuse, cabinet parts, knobs or consumable items.
  • The product must be correctly installed and operated in accordance with the instructions contained in the manual.
  • It must be used solely for domestic purposes. The guarantee will be rendered invalid if the product is re-sold or has been damaged by inexpert repair.
  • Specifications are subject to change without notice.
  • Bush disclaim any liability for loss or damage arising from the breakdown of the product.
  • This guarantee is in addition to and does not diminish your statutory or legal rights.