Floorcare: Floor Care Products Bush 28 8 V Cordless Vacuum Cleaner

If the vacuum cleaner is hard to push, try the following:

• Check that the pre-motor filter is not blocked or needs cleaning.

• Check that the post-motor filter is not blocked or needs cleaning.

• Check that the floor head brush roll is not blocked or needs cleaning.

• Remove and check any attached accessories for blockages.

If the issue remains, please contact the support team using the contact details on this page.

Dust is escaping from the vacuum.

If dust is escaping from the , try the following:

• Check that the dust container is not full and is properly attached to the handheld unit.
• Check that the pre-motor filter is not blocked or needs cleaning.

• Check that the post-motor filter is not blocked or needs cleaning.

• Check that the floor head brush roll is not blocked or needs cleaning.

If the issue remains, please contact the support team using the contact details on this page.

To remove hair and debris, try the following:

• Remove hair from the floor head brush roll by carefully using a pair of scissors. Ensure the bristles are not cut.

• Remove hair and debris from attached accessories by pressing the release button, then pulling to remove accessories away from the unit. Use a pair of long nose pliers, a thin long wire, or a narrow screwdriver to remove the hair or debris. Push the accessory back in to reattach.

If needing further assistance, please contact the support team using the contact details on this page.

To clean the pre-motor filter, please do the following:

1. Press the dust container release button, then pull out the dust container.

2. Lift the cyclone filter out from the dust container.

3. Turn the filter assembly head anti-clockwise to disassemble the cyclone filter.

4. Lift out the pre-motor filter. Shake off any dust.

5. Wash the pre-motor filter, filter assembly head, and cyclone filter with water, then allow to thoroughly dry.

6. Replace the pre-motor filter.

7. Replace the filter assembly head, turn clock-wise to assemble the cyclone filter.

8. Replace the cyclone filter into the dust container.

9. Carefully re-attach the dust container.

To view our interactive guide on the vacuum, please click here.

To clean the post-motor filter, please do the following:

1. Turn the post-motor filter cover anti-clockwise until the unlock icon is lined up with the arrow icon on the handheld unit.

2. Remove the post-motor cover.

3. Remove the post-motor filter.

4. Wash the post-motor filter under running water, then allow the filter to thoroughly dry.

5. Replace the post-motor filter.

6. Replace the post-motor cover, then turn the post-motor cover clock-wise until the lock icon is lined up with the arrow icon on the handheld unit.

To view our interactive guide on the vacuum, please click here.

To clean the floor head brush roll, please do the following:

1. Press the release button, then pull the floor head away from the extension tube.

2. Lay the floor head upside down.

3. Locate and unlock, then remove the brush roll lock.

4. Push the brush roll away from the floor head.

5. Remove any trapped hair or debris. This can be done by carefully using a pair of scissors to cut through hair. Ensure you do nor cut the floor head roller bristles.

To view our interactive guide on the vacuum, please click here.

To charge the vacuum, try the following:

1. Insert the removable battery into the main unit until you hear a click.

2. Mount the vacuum cleaner on the wall bracket. Alternatively, you can charge the vacuum off the wall bracket.

3. Insert the charge cable into the charging port.

4. Plug the mains adapter into the mains socket.

5. The battery light indicators show the charge status. Click here to see what each battery light indicator means.

To view our interactive guide on the vacuum, please click here.

You can register for your free Bush guarantee in a few simple steps by clicking here or watch the video below which will walk you through all the methods to register along with the benefits of doing so.